03Customer Experience
LEISURE
A white-label digital experience for attractions and venues.
Everything a visitor needs before, during and after a visit — under the venue’s own brand.
Imagery to follow
Capabilities
- White-label product
- Interactive mapping
- Live scheduling
- Visitor experience
- Content management
Technology
- React Native
- TypeScript
- Mapping APIs
The problem
A visitor arrives at an attraction with questions that have nothing to do with marketing: where is it, when is the next talk, where can we eat, is there a lift. Most venues answer those with a paper map printed in February and a website designed for people who have not arrived yet.
The idea
Build the visit, not the brochure. The useful window is the few hours somebody is actually on site, and almost nothing is designed for it.
What we built
A mobile attraction experience with an interactive map, live timetables, venue information and social, delivered as a white-label product so each venue ships its own branded app rather than appearing inside a generic directory of attractions.
How it works
The venue manages its own content — what is on today, what has moved, what is closed. The visitor opens a map that knows where they are standing and a timetable that knows what time it is. The same platform serves every venue, and each one looks like nobody else’s.
Key functionality
01
Interactive Maps
Visitors find their way around with an interactive map and integrated directions.
02
Live Timetables
Talks, shows, feeding times and events, as they are actually running today.
03
Social
The venue’s channels brought into the visitor experience rather than left off to one side.
04
Venue Information
Opening times, facilities, food and accessibility — the things people look up while standing in a car park.
05
White Label
Every venue gets its own branding, its own content and its own experience.
Why it matters
Visitors get around and see more of what they came for. The venue owns the relationship and the branding instead of renting space in someone else’s app, and can change what is on the screen without raising a support ticket.
One platform. Your attraction. Your brand.